Thought Leadership from Nelson Santini

Beyond automation and handling mundane repetitive tasks, Artificial Intelligence (AI) is a most fascinating technology.

The year was 2002, and I remember when I first stepped into the “rack room”. That classification being a stretch, because the company...

I’m all for pursuing thorough due diligence at minimal cost when considering new processes, technology implementations, or new strategies.

About AI and critical thinking... When we look back through history, the printing press, the telephone, television, the internet and...

On my daily read about GenAI, I came across an article outlining how Air Canada’s AI chat bot “got the company in hot water”

I was catching up on my #GenAI news for the day, and came across an article where a student failed an assignment because she used @Grammarly

artificial intelligence (AI) is doing to content creation what CRM did to the lead card and its users. Not using AI? You are behind...

Episode four of our “Crossing the AI Chasm” shifts the series' focus away from technology and towards the business' operators.

Incorporating GenAI into your business’ operations is not a fad. It's a must. But what kind of AI makes sense to use, if at all?

Artificial Intelligence (AI) is one of the most powerful technologies created to date. It is also one of the most obscure and misunderstood.

Embracing the Future: Three Key Strategies for Successful GenAI Integration Through Systems Integrators

Harnessing the Power of GenAI for Strategic HR: Fueling Corporate Growth

Episode three in the series focuses on finding "the specific" application to choose, and also who should be responsible to implement it.

Unleashing the Power of GenAI in Executive Coaching: A Paradigm Shift in Business Efficiency and Effectiveness

SaaS applications are the cornerstone of modern enterprise operations. GenAI is not at odds with any of them, and it is not here to replace,